Clearwater, FL, October 2025 – MHC Services Group is celebrating 20 years of partnering with healthcare payers to implement, integrate, and optimize complex core administration processing systems and ancillary platforms. Since its founding in 2005, MHC has become a trusted partner for payers nationwide, helping organizations turn high-stakes technology and operational initiatives into long-term success.
From the beginning, MHC set out to close a critical gap in the industry. Payer implementations too often failed because technology expertise was not paired with a deep understanding of payer operations. MHC built its model around solving that problem by combining hands-on technical skills with operational insights to reduce rework, improve adoption, and deliver measurable results.
“For 20 years, our focus has been on ensuring payer systems deliver real value while keeping teams coordinated and empowered,” said Graham Higton, President of MHC Services Group. “This milestone reflects not just our work with healthcare payers, but the dedication and expertise of the entire MHC team, whose commitment continues to drive our success today.”
For more than 20 years, MHC has partnered with payers to navigate shifting market demands, evolving regulations, and increasingly complex technology environments. The company’s track record includes delivering implementations with significantly less rework than industry norms, aligning business and IT teams early to avoid costly post–go-live issues, and ensuring long-term adoption through post-implementation stabilization. MHC has also led successful initiatives in value-based care programs, ancillary system integrations, and D-SNP readiness, while driving digital transformation projects that modernize legacy systems and position payers for the next generation of healthcare.
Looking Ahead
As Payer challenges grow more complex, MHC is helping clients navigate the next wave of transformation. This includes advancing value-based care through stronger contracts, provider data, and analytics; supporting D-SNP expansion with a focus on compliance and member experience; and driving digital modernization by automating workflows and upgrading technology. MHC also works with payers to harness AI, reducing manual effort, improving decision-making, and preparing systems for the future of healthcare. “AI brings real opportunities but also new layers of complexity. Our goal is to help payers adopt these tools responsibly and in ways that strengthen both their systems and their teams,” Higton added.
MHC will celebrate its anniversary throughout the year with client stories, industry insights, and lessons learned from two decades of payer implementations.
For more information, please contact:
Carol Brown
Vice President, Marketing
MHC Services Group
carol.brown@mhcsg.com